New SAN! New Faces! Our Caption Competition Winner!

New SAN! New Faces! Caption Competition Winner! Plus Important Changes to Services

Datanet Invests in New EMC² SAN at AHF Data Centre

EMC SANEMC² is the clear market leader in data storage, the appropriate choice for enhanced data storage for the latest phase of our new data centre. The new SAN at Aspen House will allow more flexibility within your hosted server environments, along with enhanced security and reliability of data storage and recovery.  Datanet has taken a big step forward in terms of investing in an EMC² Celerra NS-480 SAN solution, providing improved service capability to our Aspen House data centre.  To compliment the new storage device we have also invested in new Dell blade servers to further strengthen our VMware hosting platform with increased performance, scalability and reliability.
Datanet will be able to provide differentiated service offerings on our enterprise platform using either the EMC² infrastructure SAN or the proven Dell iSCI platform – SAN and NAS.  So what are the advantages?  Datanet is able to offer more tailored solutions with frequent, quicker snapshots and full system restores; a tiered service to cater for high end e-commerce and database solutions down to single website solutions, faster VMware solutions provisioning; quick turnaround for VMware amendments and higher service levels.  EMC² storage technology has excellent compatibility with the VMware platform, making a high performance, very stable, reliable, enterprise grade virtual platform.  Call our Sales Team now on 0845 130 3010 to find out more!

Datanet Announces the Withdrawal of Two Legacy Services

Our reports and records show that the following legacy services are rarely or very infrequently used.  Therefore, with effect from January 2011, Datanet will be withdrawing the following services:

  • Dial-Up accounts, both PSTN and ISDN dial accounts which have been available from Datanet and D2NET since 1996 will be withdrawn.  If you are using these services then you will need to find an alternative from 1st January 2011.  Any “free” mailboxes associated with dial-up accounts will also be withdrawn at this time
  • News Group Services (also known as USENET), available from news.datanet.co.uk since 1996.  Again, if you are using this service then you need to find an alternative from 1st January 2011.
    If you have any questions please do not hesitate to contact our Operations Team on 0845 130 6010 or by emailOpsTeam@datanet.co.uk

May We Introduce………

Donald Mac Millan

Datanet is delighted to inform you that Donald Mac Millan (pictured left), who joined Datanet in May of this year, has been appointed Sales and Channel Manager. Donald has a wealth of experience with Channel development and is looking forward to working with you and guiding our Sales Team into the next, exciting phase of Datanet’s success story.  Donald can be contacted on our usual number 0845 130 6010 or by email,Donald.MacMillan@datanet.co.uk

Steve Wood

Additionally, Steve Wood (pictured right) has joined Datanet in the role of Quality & Procedures Manager.  Steve will be responsible for the delivery of our hosting and connectivity solutions for partners and customers.  Steve will have the additional responsibility of progressing our ‘Quality and Procedures’ programme, including our pursuance of ISO9001 and ISO27001.  Steve is available on 0845 130 6010 or by
email, Steve.Wood@datanet.co.uk

Further Increase to Download Limit on SoHo24 ADSL2+ and SoHo40 FTTC

We are pleased to let you know that we have increased the download limit on our SoHo24 ADSL2+ and SoHo40 FTTC products to 15GB per month.  One additional 15GB package is now available for these SoHo services (minimum 3 month contract).  If you are not already receiving the benefits of ADSL2+ services from Datanet, call our team now on
0845 130 6010 and they will be pleased to help!

Firewall Premier Support – Changes to Service

As a result of Juniper NetScreen 5GT firewall devices (both 10 and unlimited users) becoming ‘end of life’, it has been necessary to review our current Premier Support processes due to the difficulties we are having in obtaining new NetScreen 5GT stock.  Consequently, in the event of existing 5GT (or older XT and XP models) firewall failing and our having to send a replacement device under Premier Support, it is likely that the replacement model will be a Juniper NetScreen SSG5.  This firewall is an unlimited device and offers increased functionality including:

  •  25 concurrent VPN tunnels (5GT allows 10)
  • 8 security zones gives you the ability to ser up DMZ
  • Increased throughput for both VPN and Internet traffic

From 1st November 2010, in the event that you require a replacement for a 5GT firewall under Premier Support and it is replaced by an SSG5, we will need to charge an excess fee of £100.  This fee reflects the superiority of the SSG5 and the fact that this device will not allow us to copy an existing configuration across, but instead will require complete reconfiguration which will take considerably more engineering time.  The excess charge is not applicable when replacing like for like, eg SSG for SSG.  Currently, Premier Support for a 10 user device has a monthly fee of £22.  This will be increase to £25 from 1st December 2010.

Caption Competition Winner Announced!

In June of this year Datanet held a caption competition.  Readers of our newsletter were asked to suggest a caption for the photograph below of Datanet’s MD Conleth McCallan receiving a BT ‘award for excellence’ from our BT Account Manager, Andy Pittman.  We are delighted to say that the competition was won by Darryn Purvis of Eden Outsourcing Limited (www.insideoutsourcing.co.uk), a Datanet customer based in Camberley, Surrey.  Darryn’s winning caption was “Hard to BT” and our second picture shows Darryn receiving his chocolates and Champagne prize from Nathan Smith, Eden Outsourcing account manager at Datanet.

Conleth McCallan
Winning Caption “Hard to BT”                          Nathan Smith with Darryn Purvis of Eden Outsourcing

 

Call our team today on 01252 810010 to find out more about how we can help you