Client Amenities at the data centre

Clients enjoy a range of amenities once settle din at our data centre at ARK, Farnborough.

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Amenities for our clients

We have been providing hosting and connectivity solutions to UK business for over 26 years, so we do have an understanding of what our clients need.

  • Access to our technical build room with Ethernet/WiFi to work onsite outside of the data halls
  • Use of the large board room style meeting room (by reservation)
  • Kitchen, shower, toilet facilities local to our data halls
  • Great access and large parking area
  • Deliveries storage in our secure cage (by arrangement)
  • Secure loading bay
  • Use of multiple goods lifts
  • Water and soft drinks in build room
  • Helpful people (someone to lift and shift the server)

Call one of our helpful staff on 01252 810010 and find out about how we can help your business.

view down the data centre corridor of data aisles with safety equipment and computer screen

Remote Hands Support

What you can’t do remotely we will help with our intelligent hands service.

  • Our team of engineers are on site to provide Remote Hands (see our blog) support and assistance
  • We also provide 24×7 Remote Hands with video support

Our dedicated professional staff based at our HQ data centre in Farnborough, are here to help.

Carrying out tasks on behalf of our clients

Some examples of our work at our data centre for our clients:

  • Audit ed rack contents
  • We also provide 24×7 Swapped and added RAM, hard drives and repatched cables
  • Dispatched warranty replacement faulty equipment back to manufacturer
  • Met and escorted 3rd party engineers to customer racks
  • Configured and shipped routers, switches and firewalls to customer sites
  • Allocated / configured IP’s
  • We also provide 24×7 Power-cycled servers, routers, switches and firewalls
  • Installed additional customer devices delivered to our data centre
  • Helped customers access devices with forgotten passwords
  • Received goods and deliveries and kept them safe for clients

Rest assured that the friendly, helpful and reliable people at Datanet are here to continue to look after you.

And if you have forgotten something…

We have the equipment and tools on site so if you have forgotten anything, whether you are here with us or not, we can help with that too.

  • Patch leads, ethernet couplers, cross connects
  • Power leads / C13 adapter / C19 adapter / cloverleaf
  • Cage nuts and screw drivers
  • Cable ties, torch
  • Rack shelves (small charge)
  • Trolley for moving servers
  • Ear defenders / ear plugs
  • VGA to DVI / HDMI adaptor
  • WiFi coverage on data centre floor
  • Crash cart with KVM
  • Selection of phone charger cables

Or send us your bits and pieces and we will fit them in the rack for you – all reasonable requests accepted.

I just wanted to say how grateful we are for Mike’s help over the past few weeks regarding swapping out 36 hard disks from our three hypervisors one server at a time. Without his assistance it would be required me performing a 250-mile round trip three times consuming many man hours. Many thanks.
Steve Scotter
IT Ops Supervisor, Pentest Partners

Datanet – Helping Your Business

Datanet is the London Edge Sustainable Data Centre for your rack, colocation and hosting requirements. We blend everything you need into a simple affordable All-In-One package with our large 47U cabinets, diverse power feeds and dual redundant 1Gb or 10Gb Internet connections as standard.

Find out more about how Datanet can help your business. We’re here to help.

More details about the ARK Data Centre

Contact Our Team Today

To find out more about your hosting options and how Datanet can help, call us today or send an enquiry. We’re here to help.

01252 810010