Interruption to Broadband services

09:54 All broadband services have been restored. Please restart your router if you are still experiencing issues. 09:32 We have identified that the current issue with the broadband services is related to a loss of connectivity to Entanet in Telehouse North. 09:25 We have become aware of multiple customers experiencing interruption to broadband services. We…

DSL/FTTC Platform 04/08/15

During the past two days, the recent release of the Microsoft Windows 10 update has impacted the performance of ours, our suppliers and other Internet Service Provider networks. Whilst Datanet have taken measures to increase the bandwidth for our broadband customers by 30%, we continue to see high volumes of traffic transiting our network particularly…

DSL/FTTC Platform 03/08/15

We are currently experiencing high usage on our network due to the release Microsoft Windows 10. This is causing a degraded (slow) service and is affecting FTTC to a large degree. Our suppliers are currently trying to throttle the traffic to Microsoft to minimise the affect to other users. We apologise for the inconvenience and…

DSL/FTTC Platform 11/03/15

We are currently experiencing high usage on our network due to the release of a large microsoft update. This is causing a degraded (slow) service and is affecting FTTC to a large degree. We apologise for the inconvenience and will investigate with our suppliers how this can be avoided in the future. Update: Service has…

Broadband Migration to Entanet

We have a number of exciting changes taking place for early 2015 starting with the following: We are introducing 24×7 support for all Broadband DSL and FTTC services and we will be offering a more resilient service taking two separate feeds into our own network as a result of our partnership with Entanet who will…