We have a number of exciting changes taking place for early 2015 starting with the following:
- 24×7 Support for Broadband DSL & FTTC
- Half price FTTC installations for Q1 2015
We are introducing 24×7 support for all Broadband DSL and FTTC services and we will be offering a more resilient service taking two separate feeds into our own network as a result of our partnership with Entanet who will also be providing the extended support for break fix. Changes to the broadband service and support will be phased in from mid-November in preparation for full implementation in 2015.
20CN Migration – 19th November 2014
20CN broadband lines are due to migrate to the new platform on Wednesday 19th November. There will be a short interruption to the service around midday as BT perform a Radius re-load which will cause the broadband connection to drop and then reconnect on the new platform. We will be monitoring the lines during the switchover and taking any steps necessary to ensure that the connection is restored with the minimum downtime.
Further updates will be available on the network status page of our website: www.datanet.co.uk/network/dslfttc-platform/
21CN circuits will be migrated during normal planned Maintenance hours (00:01 to 06:00) and we expect migrations to occur during the week commencing 24th November
Please don’t hesitate to contact us (firstname.lastname@example.org) if you require further information.