Sales Support Assistant

Sales Support Assistant

Datanet, one of the UK’s longest established Hosting & Connectivity ISP’s, is looking for a Sales Support Assistant to care for our customers and help identify and look after their requirements from both a commercial and service provision perspective. Datanet is a well established Hosting and Data Centre provider and has an opportunity for the right candidate to propel their career in the world of Internet Hosting & Telecommunications. Are you the right person? Can you help us deliver outstanding services to our customers? Is this the challenge you want and can you deliver?

The Job
This is a full-time employed role and we are looking for a people friendly, technology minded and enthusiastic sales support assistant to help us look after our customers. You should be an exceptional customer advocate to help present and fulfil our services to our customers and channel partners. You will be passionate about interacting with customers and prospects and looking after their needs, pro-actively engaging and assuring we have addressed their queries and needs.

Are you the right person? Does getting involved in cloud sales and cloud technology excite you? Do you have excellent organisational and administration skills with keen attention to detail? Are you an expert user of Microsoft Office applications such as Word, Excel and Outlook? Previous experience in a sales support or customer care role will be a big advantage. Reporting to the Operations Manager, this has the potential to be a senior position at Datanet.

Your primary Sales Support Assistant duties will be to:

  • Engage with customers and channel partners to propose and explain the benefits of our solutions
  • Help with the administrative aspects of the new customer journey
  • Assist with day to day account management processes and queries for existing clients
  • Assist with pricing queries and orders for upgrades and new services
  • Help to ensure the smooth delivery of new services by working with our team, our customers and our suppliers
  • Be organised and methodical, a team player with great communication and people skills
  • Work with other team members towards the overall growth and development of the company
  • Generally help with all aspects of sales and administration
  • Be enthusiastic, experience in selling technology is a bonus but enthusiasm will win the day

    You will ideally be located less than a half hour from our Farnborough (M3/J4a) ARK data centre (GU14 0LH) and you will primarily be working from the data centre or office and home.


    Please only apply if you already have the right to live and work in the UK

    Salary commensurate with the skills and enthusiasm you bring to the role plus pension and the excitement of being involved in the cutting edge of technology, a learning experience with training and other benefits. Salary range depends on skills and experience; you may be a junior people person with huge aspirations and enthusiasm or you may be a highly experienced sales and customer care champion. Are you the right person? Do you have the desire to contribute and really make the difference? If so then email your CV to the Managing Director at explaining why you are the exceptional candidate for this role.


    Call our team today on 01252 810010 to find out more about how we can help you