Client Support

In the unlikely event of a MSO (major service outage) which affects most or all of the services from Datanet, we will provide information about the incident on this page.  For isolated service issues, details will be posted under the relevant service section on the Network Status page.

Datanet will produce a Post Incident Review for any MSO.  This report will be collated and filed in the Post Incident Reviews section below the Network Status page.

Datanet provides Business Class Support across our range of top quality products and services. From state of the art hosting facilities at our Aspen House Datacentre to reliable, high speed broadband and leading edge hardware, we tailor solutions to fit your requirements.  Our dedicated Solutions Consultants are available for you so we can help your business to work faster and smarter.

Contact them on 0845 130 6010 for further information