We are currently experiencing high usage on our network due to the release of a large microsoft update. This is causing a degraded (slow) service and is affecting FTTC to a large degree.
We apologise for the inconvenience and will investigate with our suppliers how this can be avoided in the future.
Update: Service has now returned to normal. if you are still experiencing speed issues, please report this by contacting our broadband support team on 0845 130 0695 option 1.