23:30 – Testing is now complete and the network is back to normal.
22:30 – Both core switches have been successfully restarted, the core network will be tested for the next hour.
16:30 – Due to continued packet loss on the core at Aspen House, we will reload the core Cisco routers at 9pm tonight. This is not expected to take more than 1 hour, during which time all customers will lose service.
Please accept our apologies for the inconvenience caused.