Award Winning Broadband Internet Connectivity
Datanet's business broadband solutions offer a high level of reliability and customer service to companies of all shapes and sizes. We recognise that broadband is the cornerstone of your business' connectivity and our network is one of the most robust and reliable in the industry.
Why is Datanet broadband different? Customer Service
Customer service? Well, yes. Of course our infrastructure is of high quality and as reliable as they come, a quick check of our Network Status pages will tell you that, but where we can really add value to your business is in our personal service regardless of company size or the complexity of the solution.
What can you expect from Datanet's Customer Service?
- Expert pre-sales advice on the right solution for your business; all our solutions are bespoke for our customers and we take the time to understand your needs and exceed your expectations.
- Just one number - 0845 130 6010 - will get you straight through to our experienced account managers or technical support team who can answer and solve your queries without you being passed around different departments and calling several different numbers.
- A prompt and efficient response - we aim to pick up the phone within three rings and respond to all emails (not an auto response) the same business day.
Award Winning Business Broadband
Our focus on reliability and high customer service has been recognised by our industry association the ISPA, and we were awarded the Best Business Broadband 2007 Award.
We offer a wide range of broadband options, details on our connectivity packages can be found here.
We also offer a 20-hour fix option for our Business broadband services, guaranteeing any issues you may have with your connection are dealt with in one business day, more information is available here.
For more details and to experience our first class customer service for yourselves, contact us on 0845 130 6010 or email Solutions@datanet.co.uk